*** FOR POLICIES AND PROCEDURES, READ BELOW!***
Late Policy:
Being more than 10 minutes late could result in the appointment being rescheduled, some (or all) of your services and a late fee or re-booking fee will apply.
Clients who are more than 15 minutes late may have to reschedule appointment. A requirement of 50% deposit of the next service (will go toward price of service) must be paid before you may book your next appointment.
Appointment Cancellation:
We understand that sometimes schedules change, therefore we request notification 48 hours before a scheduled appointment to cancel.
Appointments cancelled 24 - 48 hours prior to appointment are subject to a 30% service charge.
Appointments that are no-showed (or cancelled same day) 100% of the service will be charged to the credit card on file & appointment must be paid in full before you may book your next appointment. No Exceptions.
Curly Clients:
- Arrive with hair clean, 100% completely dry & detangled (there may be a separate charge if I must diffuse or detangle for any length of time), minimal to no product in hair (I'm looking to see your natural pattern as I cut dry in your hairs natural state).
-No hats, clips, ponytails or anything pulling or stretching the hair out of its natural state. This allows the natural curl pattern to be seen in its natural state. (If your hair is pulled up or back in anyway your curls will be stretched out if its natural pattern)
-Hair should be styled to have the most definition and curl, product is fine (if completely necessary), however, nothing heavy and NO OILS!
-Before we begin service we will discuss your hair goals (Showing pictures during this time is perfect!).
-Next hair will be dry cut after consultation.
-Hair is then cleansed, conditioned, and styled with finishing touches being added to cut where necessary.
-Please have your pictures of styles you like for inspiration (Helps me know your hair goals).