*** FOR POLICIES AND PROCEDURES, READ BELOW!***
Late Policy:
A grace period is not a new appointment time. All appointments have a 10 minute grace period. Coming in after the grace period may result in cancellation/rescheduling of your appointment
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Example: Appointment scheduled for 10:00am You have until 10:10am to be inside the salon. At 10:11am your appointment may be need to be rescheduled & a cancellation/no show fee may apply.
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Please understand we want to give our clients the best experience and starting on time effects your client experience. If you are running late please call the salon at 713-280-8994.
Appointment Cancellation:
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We understand that sometimes schedules change, therefore we request notification up to 24 hours before a scheduled appointment time to cancel.
Any cancellation or reschedule made under 24 hours of your appointment time will incur a 50% missed-appointment fee.
If the appointment is a No call/No Show, appointment will result in fee of 100% of the price of appointment will be charged to the credit card on file & you may no longer be able to book appointments. No Exceptions.
Curly Clients:
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- Arrive with hair clean, 100% completely dry & detangled (there may be a separate charge if I must diffuse or detangle for any length of time), minimal to no product in hair (I'm looking to see your natural pattern as I cut dry in your hairs natural state).
-No hats, clips, ponytails or anything pulling or stretching the hair out of its natural state. This allows the natural curl pattern to be seen in its natural state. (If your hair is pulled up or back in anyway your curls will be stretched out if its natural pattern)
-Hair should be styled to have the most definition and curl, product is fine (if completely necessary), however, nothing heavy and NO OILS!
-Before we begin service we will discuss your hair goals (Showing pictures during this time is perfect!).
-Next hair will be dry cut after consultation.
-Hair is then cleansed, conditioned, and styled with finishing touches being added to cut where necessary.
-Please have your pictures of styles you like for inspiration (Helps me know your hair goals).